Bankers Heart Institute, OP Road, underwent their 5th edition of the NABH Surveillance Audit on the 4th and 5th of March, 2023. The audit was completed by assessors Dr Nageshwar Rao, Elangovan Minal Arumugam and Dr Rohini Kalhan. We successfully completed the audit with an improvement in our ranking where we moved up from 10th place to 9th place in the commitment for implementation of the 5th edition.

Bankers Heart Institute has been facing surveillance audits since 2010 and for Team Bankers; quality is always a journey, not a destination. We are thankful to our staff and Heads of Departments for their sincere commitment towards the preparation of this very stringent audit and for successfully complying with the same. Our team is committed to working round the clock for patient care and treatment while improving and implementing high quality standards. Their dedication and passion is commendable and the achievements Bankers Heart Institute has made would not have been possible without their hard work and perseverance to excellence.

We also wish to thank our patients and their relatives for co-operating during audit time frame. Our efforts are always to ensure that patients think of Bankers Hospitals as their go to choice for any ailments because they are assured of proper medical care and comfort.

This year, we have also accomplished a huge victory in our audit. The surveillance team found no major non-compliances and only minor observations. This shows the team’s commitment to implementing the high standards of the NABH. In our ongoing journey of distinction, these triumphs keep us motivated to keep aiming higher.